Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GramarText, Inc. ("Company," "we," "us," or "our") regarding your access to and use of our AI-powered writing assistance platform, website, mobile applications, and related services (collectively, the "Services").

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Services.

These Terms apply to all users of our Services, including visitors, registered users, subscribers, and enterprise customers. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

2. Description of Services

GramarText provides an AI-powered writing assistance platform that offers grammar correction, style enhancement, content generation, and writing optimization tools. Our Services are designed to help users improve their writing quality, efficiency, and effectiveness across various formats and contexts.

Core Features

• Grammar and Style Checking: Real-time grammar correction, style suggestions, and writing enhancement recommendations
• Content Generation: AI-powered text generation and writing assistance for various document types
• Writing Analytics: Insights into writing patterns, readability scores, and improvement suggestions
• Document Management: Tools for organizing, saving, and managing your writing projects
• Collaboration Features: Sharing and collaborative editing capabilities for team projects
• Integration Tools: Compatibility with popular writing platforms and productivity applications

Service Availability

• Our Services are provided on an "as available" basis and may be subject to interruptions, maintenance, or technical issues
• We strive to maintain high availability but do not guarantee uninterrupted access to our Services
• We may modify, suspend, or discontinue any aspect of our Services at any time with or without notice
• New features and functionality may be added to our Services, which will be subject to these Terms

Service Limitations

• Our AI suggestions are recommendations and should not be considered as professional advice
• Users are responsible for reviewing and validating all AI-generated content before use
• We do not guarantee the accuracy, completeness, or appropriateness of AI-generated suggestions
• Our Services are not intended to replace human judgment or professional editorial services

3. User Accounts and Registration

To access certain features of our Services, you must create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Requirements

• Eligibility: You must be at least 13 years old to create an account; users under 18 require parental consent
• Accurate Information: You must provide accurate, current, and complete information during registration
• Account Security: You are responsible for maintaining the security of your login credentials
• Single Account: You may only create one account unless explicitly authorized by us
• Business Accounts: Enterprise accounts may have additional terms and requirements

Account Responsibilities

• Notify us immediately of any unauthorized use of your account or security breaches
• Keep your account information current and accurate
• Use strong passwords and enable two-factor authentication when available
• Do not share your account credentials with others
• Comply with all applicable laws and these Terms when using your account

Account Termination

• You may terminate your account at any time through your account settings
• We may suspend or terminate your account for violations of these Terms
• Upon termination, your access to paid features will cease, but data retention policies will apply
• We reserve the right to delete accounts that have been inactive for extended periods

4. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are prohibited from using our Services in any way that could damage, disable, overburden, or impair our systems or interfere with other users' enjoyment of our Services.

Prohibited Activities

• Illegal Content: Creating, sharing, or promoting content that violates applicable laws or regulations
• Harmful Content: Generating content that is defamatory, harassing, threatening, or promotes violence
• Intellectual Property Violations: Using our Services to infringe on copyrights, trademarks, or other intellectual property rights
• Spam and Abuse: Sending unsolicited communications or engaging in abusive behavior
• Security Violations: Attempting to breach our security measures or access unauthorized areas
• Reverse Engineering: Attempting to reverse engineer, decompile, or extract our proprietary algorithms
• Commercial Misuse: Using our Services for unauthorized commercial purposes or reselling access

Content Standards

• All content created using our Services must comply with applicable laws and regulations
• You are solely responsible for the content you create and share using our Services
• We reserve the right to remove content that violates these Terms or applicable laws
• Content that promotes hate speech, discrimination, or violence is strictly prohibited
• You must respect the intellectual property rights of others when creating content

Enforcement

• We may investigate suspected violations of these Terms and take appropriate action
• Violations may result in warnings, account suspension, or permanent termination
• We may cooperate with law enforcement agencies regarding illegal activities
• Repeated violations will result in escalating enforcement actions

5. Subscription Plans and Billing

Our Services are offered through various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay the applicable fees and comply with the billing terms outlined below.

Subscription Types

• Free Plan: Limited access to basic features with usage restrictions
• Individual Plans: Monthly or annual subscriptions for personal use
• Team Plans: Multi-user subscriptions with collaboration features
• Enterprise Plans: Custom solutions with advanced features and support
• Educational Plans: Discounted plans for students and educational institutions

Billing and Payment

• Payment Methods: We accept major credit cards, PayPal, and other approved payment methods
• Automatic Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Price Changes: We may change subscription prices with 30 days' advance notice
• Taxes: You are responsible for applicable taxes based on your location
• Currency: All prices are listed in US dollars unless otherwise specified
• Failed Payments: Service may be suspended for failed payments until resolved

Refunds and Cancellations

• Cancellation: You may cancel your subscription at any time through your account settings
• Effective Date: Cancellations take effect at the end of the current billing period
• Refund Policy: Refunds are generally not provided except as required by law
• Pro-rata Refunds: Downgrades may result in pro-rated credits for future billing
• Dispute Resolution: Billing disputes must be reported within 60 days

Free Trial and Promotional Offers

• Free trials automatically convert to paid subscriptions unless cancelled
• Promotional pricing is subject to specific terms and conditions
• One free trial per user unless otherwise specified
• We reserve the right to modify or discontinue promotional offers

6. Intellectual Property Rights

The Services and all content, features, and functionality are owned by GramarText, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Our Intellectual Property

• Proprietary Technology: Our AI algorithms, software, and technology are proprietary and protected
• Trademarks: GramarText and related marks are our trademarks and may not be used without permission
• Copyrighted Content: All original content, documentation, and materials are protected by copyright
• Trade Secrets: Our proprietary methods and processes are confidential trade secrets
• Patents: Our technology may be protected by issued or pending patents

User Content Rights

• Ownership: You retain ownership of content you create using our Services
• License to Us: You grant us a limited license to process and improve your content
• AI Training: Your content may be used to improve our AI models in anonymized form
• Backup and Storage: We may store your content for backup and service provision purposes
• Deletion Rights: You may delete your content, subject to our data retention policies

Third-Party Content

• Our Services may include content from third-party sources
• Third-party content is subject to separate license terms and conditions
• We do not claim ownership of third-party content integrated into our Services
• Users must respect third-party intellectual property rights

DMCA and Copyright Protection

• We respect intellectual property rights and comply with the Digital Millennium Copyright Act
• Copyright holders may submit takedown notices for infringing content
• Users may submit counter-notices for content they believe was wrongly removed
• Repeat copyright infringers may have their accounts terminated

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Collection and Use

• Personal Information: We collect personal information as described in our Privacy Policy
• Usage Data: We collect information about how you use our Services for improvement purposes
• Content Processing: Your content is processed by our AI systems to provide suggestions and improvements
• Analytics: We use analytics tools to understand user behavior and improve our Services
• Cookies: We use cookies and similar technologies as described in our Cookie Policy

Data Security

• We implement industry-standard security measures to protect your data
• Data transmission is encrypted using secure protocols
• Access to personal data is restricted to authorized personnel only
• We regularly audit and update our security practices
• Data breaches are reported in accordance with applicable laws

Data Retention and Deletion

• We retain personal data only as long as necessary for service provision
• You may request deletion of your personal data subject to legal requirements
• Some data may be retained for legal compliance or legitimate business purposes
• Anonymized data may be retained indefinitely for research and improvement

International Data Transfers

• Your data may be transferred to and processed in countries other than your own
• We ensure appropriate safeguards are in place for international transfers
• Data transfers comply with applicable data protection laws and regulations
• You consent to international data transfers as part of using our Services

8. Service Availability and Performance

While we strive to provide reliable and high-quality Services, we cannot guarantee uninterrupted availability or perfect performance. This section outlines our commitments and limitations regarding service availability.

Service Level Commitments

• Uptime Target: We aim for 99.9% uptime for our core Services, excluding scheduled maintenance
• Performance Standards: We monitor response times and work to maintain optimal performance
• Maintenance Windows: Scheduled maintenance will be announced in advance when possible
• Emergency Maintenance: Unscheduled maintenance may occur for security or critical issues
• Service Credits: Enterprise customers may be eligible for service credits for significant outages

Service Limitations

• Third-Party Dependencies: Our Services rely on third-party infrastructure and services
• Internet Connectivity: Service availability depends on your internet connection
• Browser Compatibility: Our Services are optimized for modern web browsers
• Device Requirements: Minimum system requirements may apply for optimal performance
• Geographic Restrictions: Some features may not be available in all regions

Service Modifications

• We may modify, update, or discontinue features of our Services at any time
• Major changes will be communicated to users in advance when possible
• We may add new features or functionality to existing subscription plans
• Deprecated features will be supported for a reasonable transition period

User Responsibilities

• Maintain compatible devices and software for accessing our Services
• Ensure reliable internet connectivity for optimal service performance
• Report technical issues promptly to our support team
• Follow recommended usage guidelines to avoid service disruptions

9. Disclaimers and Limitations of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Disclaimer of Warranties

• No Warranty: We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement
• AI Accuracy: We do not warrant the accuracy, completeness, or reliability of AI-generated suggestions
• Service Availability: We do not guarantee uninterrupted or error-free service availability
• Third-Party Content: We disclaim responsibility for third-party content or services
• User Content: We do not endorse or warrant user-generated content

Limitation of Liability

• Damages Cap: Our total liability is limited to the amount paid by you in the 12 months preceding the claim
• Excluded Damages: We are not liable for indirect, incidental, special, or consequential damages
• Business Losses: We are not liable for lost profits, revenue, data, or business opportunities
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our control
• User Actions: We are not liable for damages resulting from your use or misuse of our Services

Indemnification

• You agree to indemnify and hold us harmless from claims arising from your use of our Services
• This includes claims related to your content, violations of these Terms, or infringement of third-party rights
• We will notify you of any claims and cooperate in the defense
• You will pay all costs and damages awarded against us in covered claims

Exceptions

• Some jurisdictions do not allow certain warranty disclaimers or liability limitations
• In such cases, our liability is limited to the fullest extent permitted by law
• Nothing in these Terms limits liability for death, personal injury, or fraud
• Consumer protection laws may provide additional rights not waived by these Terms

10. Termination and Suspension

Either party may terminate this agreement under certain circumstances. This section outlines the conditions and procedures for termination or suspension of your access to our Services.

Termination by You

• Account Deletion: You may delete your account at any time through your account settings
• Subscription Cancellation: You may cancel paid subscriptions with effect at the end of the billing period
• Data Download: You may download your data before termination, subject to technical limitations
• Immediate Effect: Free account termination takes effect immediately
• No Refunds: Termination does not entitle you to refunds except as required by law

Termination by Us

• Terms Violations: We may terminate accounts for violations of these Terms
• Illegal Activity: Accounts used for illegal activities will be terminated immediately
• Non-Payment: Paid accounts may be suspended or terminated for non-payment
• Inactive Accounts: Long-inactive accounts may be deleted after notice
• Business Reasons: We may terminate accounts for legitimate business reasons with notice

Suspension

• We may temporarily suspend access for investigation of suspected violations
• Suspension may occur immediately for serious violations or security threats
• You will be notified of suspension and given opportunity to respond when appropriate
• Suspended accounts may be restored upon resolution of the underlying issue

Effects of Termination

• Access Cessation: Your access to our Services will end immediately upon termination
• Data Retention: We may retain your data according to our data retention policies
• Surviving Terms: Certain provisions of these Terms survive termination
• Outstanding Obligations: Payment obligations and other commitments survive termination

11. Dispute Resolution and Arbitration

Most disputes can be resolved through our customer support team. For disputes that cannot be resolved informally, this section outlines the formal dispute resolution process.

Informal Resolution

• First Step: Contact our customer support team to attempt informal resolution
• Good Faith: Both parties will engage in good faith efforts to resolve disputes
• Documentation: Provide detailed information about the dispute for faster resolution
• Time Limit: Allow at least 30 days for informal resolution before formal proceedings
• Escalation: Unresolved disputes may be escalated to management review

Binding Arbitration

• Agreement to Arbitrate: Disputes will be resolved through binding arbitration, not court litigation
• Arbitration Rules: Arbitration will be conducted under the rules of the American Arbitration Association
• Individual Basis: Arbitration will be conducted on an individual basis, not as a class action
• Location: Arbitration will take place in Orange County, Florida, or via video conference
• Costs: Each party bears their own costs unless otherwise awarded by the arbitrator

Exceptions to Arbitration

• Small Claims: Disputes within small claims court jurisdiction may be filed in small claims court
• Injunctive Relief: Either party may seek injunctive relief in court for intellectual property violations
• Government Actions: Government enforcement actions are not subject to arbitration
• Opt-Out: You may opt out of arbitration within 30 days of account creation

Class Action Waiver

• You waive the right to participate in class actions, collective actions, or representative proceedings
• Disputes must be brought individually, not on behalf of others
• This waiver applies to all claims and disputes covered by these Terms
• If the class action waiver is found unenforceable, the arbitration agreement is void

12. Governing Law and Jurisdiction

These Terms and your use of our Services are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

Applicable Law

• State Law: Florida state law governs these Terms and any disputes
• Federal Law: Federal law applies where it preempts state law
• International Users: International users are subject to Florida law for disputes with us
• Local Laws: You remain responsible for compliance with local laws in your jurisdiction

Jurisdiction and Venue

• Exclusive Jurisdiction: Courts in Orange County, Florida have exclusive jurisdiction for non-arbitrable disputes
• Venue: Any court proceedings must be brought in Orange County, Florida
• Consent to Jurisdiction: You consent to personal jurisdiction in Florida courts
• Waiver of Objections: You waive objections to venue and jurisdiction in Florida

International Considerations

• Users outside the United States may have additional rights under local laws
• Local consumer protection laws may provide rights that cannot be waived
• Data protection laws may impose additional obligations on both parties
• Export control laws may restrict the availability of our Services in certain countries

13. Changes to Terms

We may modify these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. We will provide notice of material changes as described below.

Modification Process

• Notice Period: Material changes will be announced at least 30 days before taking effect
• Notification Methods: Notice will be provided via email, website banner, or in-app notification
• Effective Date: Changes take effect on the date specified in the notice
• Continued Use: Your continued use of our Services constitutes acceptance of the modified Terms
• Version Control: We maintain version history of our Terms for reference

Types of Changes

• Legal Updates: Changes required by new laws or regulations
• Service Changes: Modifications reflecting new features or functionality
• Business Changes: Updates related to business model or operational changes
• Clarifications: Clarifying language that doesn't change substantive terms
• Security Updates: Changes to improve security or prevent abuse

Your Options

• Accept Changes: Continue using our Services under the new Terms
• Reject Changes: Terminate your account before the effective date
• Contact Us: Reach out with questions or concerns about proposed changes
• Download Data: Export your data before terminating your account

Grandfathering

• Existing paid subscriptions may be grandfathered under previous terms for a limited time
• Enterprise customers may have separate amendment procedures in their contracts
• Some changes may apply immediately for security or legal compliance reasons
• Grandfathering periods will be specified in the change notice

14. Miscellaneous Provisions

This section contains additional important terms that govern your relationship with GramarText and the interpretation of these Terms.

Entire Agreement

• These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and GramarText
• These Terms supersede all prior agreements, understandings, and communications
• Enterprise customers may have additional terms in separate written agreements
• Any conflicting terms in other documents are superseded by these Terms

Severability

• If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect
• Invalid provisions will be modified to the minimum extent necessary to make them enforceable
• The invalidity of one provision does not affect the validity of other provisions
• We may replace invalid provisions with similar enforceable terms

Assignment

• Our Rights: We may assign these Terms and our rights to any third party without your consent
• Your Rights: You may not assign your rights under these Terms without our written consent
• Business Transfers: These Terms will bind successors and assigns in business transfers
• Automatic Assignment: Assignment occurs automatically in merger or acquisition scenarios

Waiver and Enforcement

• Our failure to enforce any provision does not waive our right to enforce it later
• Waivers must be in writing and signed by authorized representatives
• No waiver of one breach constitutes a waiver of subsequent breaches
• We reserve all rights not expressly granted to you

Contact Information

For questions about these Terms or our Services, please contact us: